# Internal & External Comments
### What is Collaborative Commenting?
Collaborative Commenting makes it easy to gather feedback, discuss ideas, and resolve issues without leaving your demo. You can collaborate privately with your team through **Internal Comments**, or collect public feedback via **External Comments** on shared demos.
| Comment Type | Visibility | Typical Use Case |
| ----------------- | -------------------------------------------------------------------- | ------------------------------------------------------------------------- |
| Internal Comments | Visible only to workspace members and collaborators. | For internal feedback, QA, and review discussions. |
| External Comments | Visible to internal & external viewers on shared demos (if enabled). | For viewer feedback, stakeholder input, and insights into specific steps. |
| | | |
### Internal Comments (Collaborate Within Your Team)
Collaborate effortlessly with teammates directly in the Supademo editor — no need for Slack threads or external docs. Add step-specific feedback, track changes, and keep your reviews in one place.
You’ll be notified of new activity through both in-app alerts and email updates, ensuring important feedback is never missed. To control how and when you’re notified, review your [**Workspace Notifications**](https://app.gitbook.com/o/y25CDBiUwbwz1IcGt1St/s/L3ayyYPPw0hy6Yn2UhX0/~/changes/449/customize/manage-content-and-layout/comments#workspace-notifications) and [**Email Notification Settings**.](https://app.gitbook.com/o/y25CDBiUwbwz1IcGt1St/s/L3ayyYPPw0hy6Yn2UhX0/~/changes/449/customize/manage-content-and-layout/comments#email-notification-settings)
{% hint style="danger" %}
Collaborative commenting is only available on **Scale, Growth, and Enterprise** plans.
{% endhint %}
\
Here's a 2 minute interactive overview:
{% @supademo/embed demoId="cm1aytngd14z8ououwk6qozet" url="" %}
#### Add and View Internal Comments
1. Open your demo in the Supademo editor.
2. Click the **comments** button beneath the demo.
3. Add a new comment or reply to an existing one.
4. Each comment is pinned to the exact slide it refers to, keeping context clear
#### Workspace notifications for Internal Comments
As team members leave comments or replies, all unresolved items appear in a central notification pane within your workspace.
1. Click the **bell icon** in the top-right corner of the screen.
2. The side drawer will open, showing a list of unresolved comments.
3. Select a comment to jump directly to the related slide.
#### Manage Email Notifications
Control when you’re notified about new comments or mentions:
1. Go to **Settings → Emails → User Emails.**
2. Toggle **Comments & Mentions** on or off.
3. Adjust this anytime to manage your email volume.
This allows you to control the email notifications received when someone comments on your work or mentions you in a comment.
***
### External Comments (Collect Feedback from Viewers)
External Comments enable public collaboration, letting anyone with your shared demo link leave comments. This is ideal for gathering feedback from clients, stakeholders, or end users.
Click below to learn how to **Enable**, **Add**, and **Review** external comments:
{% @supademo/embed demoId="cmhnw2ask0e8pck4dzlztqage" url="" %}
#### Enable External Comments
1. From the **Settings** tab, open **Supademo Settings.**
2. Click the **Share** section.
3. Toggle on **External Comments** to allow viewers to post feedback.
4. (Optional) Enable **Email notifications for comments and replies** to receive alerts.
5. Click **Save** to apply your settings.
Once enabled, viewers will see a **speech bubble icon** in the top-right corner of your shared demo — opening the External Comments panel.
***
#### Viewers Adding Comments
When someone views your shared demo, they can:
* Click the **speech bubble icon** to open the comments panel.
* Write and post a new comment visible to other viewers.
* React using **emojis** for quick engagement.
Each comment remains tied to its specific slide, making it easy to pinpoint where feedback applies.
***
#### Review and Manage External Comments
As the demo owner, you’ll see icons and alerts showing where comments have been added:
* Slides with comments show a **comment indicator.**
* The **Comments button** will display a badge for unresolved threads.
* Click a comment to view or reply directly.
Use the **three-dot menu** to manage each comment:
* **Resolve** once feedback has been addressed.
* **Edit** if you need to update your message.
* **Copy link** to share a direct reference.
* **Delete** to remove outdated comments.
***
#### Filter Comments
Use the **filter icon** to sort and manage comments efficiently.\
You can filter by:
* **Step** – view feedback for a specific slide.
* **Status** – show only open or resolved comments.
This keeps feedback organized and actionable, especially for larger demos.
***
#### Email Notifications for External Comments
If email notifications are enabled, you’ll receive alerts whenever someone leaves or replies to a comment.
* Notifications show who commented, on which demo, and include their message.
* Click **Reply Now** to respond directly from your inbox — your reply will appear instantly in Supademo.
***
### Tips for Using Comments Effectively
* Use **Internal Comments** to collaborate privately before publishing.
* Enable **External Comments** to gather real-world feedback post-share.
* Resolve or archive old threads regularly to stay organized.
* Turn on **Email notifications** to never miss important input.
***
### Summary
Comments — both **internal** and **external** — make Supademo a complete feedback and collaboration hub.
* **Internal Comments:** Centralize team discussions during demo creation.
* **External Comments:** Engage with viewers and collect insights after sharing.
Together, they create a seamless workflow from internal collaboration to external engagement — helping you refine and deliver better demos faster.
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