Intercom

The Intercom Integration allows you to embed Supademos directly within your Intercom help center, chat responses, and articles—bringing contextual, interactive guidance right where your users need it.

How to Use Supademo with Intercom

You can add Supademos to Intercom in two ways:

1. Embed in Help Articles

1. Open your Intercom Help Center.

2. Navigate to the article where you want to embed a Supademo.

3. Paste the Supademo link into the article editor after clicking Video on the bottom toolbar.

   • You can find the embed code by clicking Share on your Supademo.

4. Save and publish your article.

The interactive demo will now appear directly within your Intercom article, letting users engage with step-by-step walkthroughs without leaving the help center.

Please note that custom domains are not supported on Intercom. You will need to replace the custom domain section with app.supademo.com. i.e. https://demo.myapp.com/demo/id → https://app.supademo.com/demo/id

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2. Add to Intercom Chat Replies

1. In the Intercom Inbox, open a conversation with a user.

2. Click the Insert button (➕ icon) in the message composer.

3. Choose "Add App" or "Insert Link" depending on your setup.

4. Paste the Supademo share link or embed URL directly into the reply.

Perfect for guiding users through common questions, new features, or troubleshooting workflows—without writing long explanations.